Grant Heinrich

Bot development producer, BBC News Labs

BBC News Labs

Bot development producer

@LDNFLDS

Biography

Grant Heinrich is the bot development producer for BBC News Labs, product-managing new experiments that examine the benefits of two-way interactivity between news consumers and editorial teams, including alternate news formats like chatbots.

Previously the product head of startups that offered chatbots, audience insight through big data, and fanbase management, he also spent 10 years in the music industry as an artist manager, using then new “direct-to-fan” tools to launch the careers of musicians.